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Trusted Trips Ltd – Terms and Conditions

Last updated: 25 January 2026 


1. OUR SERVICES

Trusted Trips Ltd (“we”, “us”, “our”) is a UK-based travel planning consultancy. We provide personalised travel itineraries and destination recommendations, which may include suggested activities, accommodation, dining options, transport guidance, cost estimates, and maps.

We do not make bookings, process payments for travel services, or act as a travel agent, tour operator, or organiser. All bookings are made directly by you with third-party providers.

Our Services are provided for general planning and guidance purposes only. You are responsible for verifying all details before making any bookings or travel decisions.

 

2. INTELLECTUAL PROPERTY RIGHTS

All content made available through our Services, including but not limited to text, itineraries, designs, graphics, logos, and branding (“Content”), is owned by or licensed to Trusted Trips Ltd and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Content for your personal or internal business use only. You must not copy, reproduce, distribute, sell, license, or otherwise exploit our Content for commercial purposes without our prior written consent.

Permission requests should be sent to lucyhoskins@trustedtrips.co.uk.

 

3. USER REPRESENTATIONS


By using our Services, you confirm that:


  • You have the legal capacity to enter into these Terms
     
  • You will use the Services lawfully and in accordance with these Terms
     
  • You will not provide false or misleading information
     
  • You will not use automated systems or non-human means to access the Services

 

4. PROHIBITED ACTIVITIES


You must not:


  • Use the Services for unlawful, fraudulent, or misleading purposes
     
  • Circumvent security or access controls
     
  • Infringe intellectual property rights
     
  • Harass, impersonate, or harm others
     
  • Use the Services to compete with us commercially
     
  • Engage in unauthorised data scraping, framing, or linking

 

5. USER GENERATED CONTENT


Our Services do not allow users to upload or post content. This does not include reviews or feedback submitted through third-party platforms.

 

6. FEEDBACK


Any feedback, suggestions, or ideas you provide may be used by us without restriction or compensation.

 

7. REVIEWS


Where reviews are displayed, they must be genuine, lawful, and based on real experiences. We reserve the right to remove reviews that are misleading, offensive, or posted in breach of these Terms.

 

8. THIRD-PARTY WEBSITES AND PROVIDERS


Our Services may include links or recommendations to third-party websites, services, or providers. We do not control or endorse these third parties and are not responsible for their content, pricing, availability, performance, or conduct.

Your dealings with third-party providers are solely between you and them.

 

9. SERVICES MANAGEMENT


We reserve the right to monitor use of the Services and to suspend or restrict access where necessary to protect our legitimate business interests or where these Terms are breached.

 

10. PRIVACY


We process personal data in accordance with our Privacy Policy, available at:
https://trustedtrips.co.uk/privacy-policy

 

11. TERM AND TERMINATION


These Terms apply for as long as you use our Services. We may suspend or terminate access where you breach these Terms or where required to protect our legitimate business interests.

 

12. MODIFICATIONS AND INTERRUPTIONS


We may update, modify, or discontinue the Services at any time. We do not guarantee uninterrupted availability and are not liable for downtime or technical issues.

 

13. GOVERNING LAW AND JURISDICTION


These Terms are governed by and construed in accordance with the laws of England and Wales.

If you are a consumer, you may bring legal proceedings in respect of these Terms in the courts of England and Wales or in the courts of the country in which you reside.

 

14. DISCLAIMER


The Services are provided on an “AS IS” and “AS AVAILABLE” basis. While we take reasonable care in preparing our content, we do not guarantee that information provided will be accurate, complete, or up to date.

Nothing in these Terms limits or excludes your statutory rights under applicable consumer protection laws.

 

15. LIMITATION OF LIABILITY


To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses.

Our total liability to you for any claim arising from the Services shall not exceed the amount paid by you for the Services in question.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

 

16. INDEMNIFICATION


You agree to indemnify us against losses arising from your misuse of the Services, breach of these Terms, or infringement of third-party rights.

 

17. INFORMATION ACCURACY AND COST ESTIMATES


All information and cost estimates are indicative only and may change due to availability, timing, or third-party pricing. You must verify all details directly with providers before booking.

 

18. NO GUARANTEE OF OUTCOMES


We do not guarantee travel outcomes, experiences, availability, pricing, or satisfaction.

 

19. USER RESPONSIBILITY AND DUE DILIGENCE


You are responsible for checking travel requirements, visas, passports, health guidance, insurance, and compliance with local laws and official advice.

 

20. HEALTH, SAFETY, AND MEDICAL DISCLAIMER


We do not provide medical, health, or safety advice. You are responsible for assessing the suitability and risks of any activities and obtaining appropriate insurance.

 

21. FORCE MAJEURE


We are not liable for delays or failures caused by events beyond our reasonable control.

 

22. REFUNDS AND SERVICE COMPLETION


Fees are non-refundable once planning work has commenced or been delivered, except where required by law. This does not affect your statutory rights.

 

23. ELECTRONIC COMMUNICATIONS


You agree that electronic communications satisfy legal requirements for written communications.

 

24. MISCELLANEOUS


These Terms constitute the entire agreement between you and us. If any provision is found unenforceable, the remaining provisions will remain in effect.

 

25. CONTACT US


If you have any questions or complaints, please contact us:

Trusted Trips Ltd
Flat 45 Rufus Court
Foundry Lane
Leeds, England LS14 6NA
United Kingdom

📧 lucyhoskins@trustedtrips.co.uk
📞 +44 7496 321461

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Trusted Trips

* Trusted Trips provides travel planning and itinerary services only. We do not make bookings, take payments on behalf of third-party providers, or act as a travel agent or tour operator.

Copyright © 2026 Trusted Trips - All Rights Reserved.

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